Your network, watched around the clock. Fixed before you notice.
Stay Connected Networks designs, installs and looks after UniFi networks, Wi-Fi and cameras for businesses, farms, campgrounds and homes in south-central Pennsylvania. Managed Network Care plans start at $20 a month.
- 24/7 automated monitoring
- Remote troubleshooting included
- Month to month
- Local, based in Shippensburg, PA
Why managed network care?
Your internet, Wi-Fi and cameras only get noticed when they break. For $20 a month, we watch them around the clock, and quick fixes come with no service-call fee. If your internet drops, a camera goes offline, or the link to your barn stops working, we know right away, and usually we're already on it before you notice.
We see it first
Internet outages, packet loss, offline access points, cameras and wireless links are flagged within minutes, day or night.
Fixes included
Every plan includes remote troubleshooting time each month, so quick fixes don't come with a bill.
Problems caught early
Business plans add proactive care: trend reviews, recurring packet loss caught before it becomes an outage, and planned updates.
We deal with the ISP
When it's the provider's fault, we have the evidence and we make the call to Starlink, T-Mobile, Comcast and others.
Real catches from networks we monitor
Internet out for 6 minutes
Gateway, access points, switches and 7 wireless links all dropped. We saw it start and end, then watched until it was stable.
Full outage, 81 minutes
Router, Wi-Fi and camera recorder went down together on one cellular line. We pinpointed it as a provider outage, not the customer's gear.
Barn bridge dropped
A wireless link to an outbuilding went offline. Flagged within minutes and watched until it reconnected 15 minutes later.
14 packet-loss spikes in 5 days
Logged and timestamped, which is exactly the evidence needed to push the internet provider for a fix.
A typical local onsite service call, often with a 1-hour minimum. Our plans include remote troubleshooting time every month.
What our entry business plan costs for a whole year, with up to an hour of included remote troubleshooting each month.
What 37% of small businesses say a single hour of downtime costs them (Calyptix/ITIC 2025).
Business plans
Per site, per month. Each plan includes a set number of network devices; larger sites pay a small fee per extra device or camera.
Essential
- 24/7 automated monitoring: internet down, packet loss, offline devices, link quality
- 1 hour of remote troubleshooting each month
- Automatic firmware updates
- Short monthly health report
- Offline alerts for cameras and recorders
- Remote response: next business day
Business
- Everything in Essential
- 1 hour of remote troubleshooting each month
- Proactive monitoring: monthly trend review, recurring issues caught before they become outages
- Scheduled, checked firmware and camera updates
- Monthly report with trends and recommendations
- We handle ISP escalation
- Monthly camera and recording check
- Remote response: same business day · 10% off onsite labor
Business Critical
- Everything in Business
- 2 hours of remote support each month
- Onsite response within 1 business day
- Proactive monitoring with a quarterly review call
- Security & Log Watch included
- Camera storage planning
- First in line · 15% off onsite labor · yearly check-up visit
Included time is per month and doesn't roll over. Additional time and onsite work outside the plan is billed at standard rates.
Home and estate plans
No service-call fee for quick fixes. Call or text, and we'll take care of it. Monitoring runs quietly in the background so we can often fix things before you notice.
Home Basic
- 24/7 monitoring and automatic updates
- 30 minutes of remote help each month
- Offline alerts for outbuilding links and cameras
- Response: next business day
Home Plus
- Everything in Home Basic
- 1 hour of remote help each month
- Priority: same business day
- Wi-Fi tune-ups when you add a TV, doorbell or smart-home gear
- Guest Wi-Fi setup and changes
- We coordinate with your internet provider
- Monthly camera check · 10% off onsite labor
Estate
- Concierge care for large, multi-building properties
- 60 minutes of remote help each month, text or call directly
- 2-hour response, 7 AM–9 PM, 7 days
- Barn, guest house and pump house links monitored with monthly quality review
- Smart-home device separation, kept current
- Annual onsite check-up (2 hours) · 15% off onsite labor
- Plain-English monthly summary for the family
Add-ons
Extra protection for sites that need it.
Security & Log Watch · $15/mo per site
Your gateway's security events and admin activity are collected in a managed security log platform, with alerts for admin logins, configuration changes, blocked intrusions and internet failover. Included with Business Critical.
5G internet backup
Automatic failover to cellular when your main internet drops, installed and monitored, so the business keeps running.
UniFi CyberSecure
Advanced threat protection and content filtering for business and estate networks, set up and kept current.
Hardware as a Service
New network, no big upfront bill. We supply, install and own the UniFi equipment, and you pay one predictable monthly fee.
No upfront cost
Spread the cost of gear and installation into a single monthly payment.
Failed units replaced
If a covered device fails, we replace it. No surprise repair bills.
Monitoring included
Every HaaS install comes with a Managed Network Care plan.
Refresh on renewal
Stay on current equipment instead of nursing aging gear along.
Pricing depends on the equipment and installation. Ask for a quote with both an upfront and a monthly option.
Installs and network design
From a single home to a campground spread across acres, we design and build networks that just work.
Network design
Site walk, coverage planning and an equipment list sized to how you actually use your space.
Wi-Fi everywhere
Indoor and outdoor UniFi Wi-Fi for offices, homes, campgrounds and event spaces, including guest networks.
Building-to-building links
Point-to-point wireless bridges to barns, shops, guest houses and pump houses, without trenching.
Cameras and recording
UniFi Protect cameras, doorbells and recorders, with storage sized for the retention you need.
Internet and backup
Starlink, fixed wireless, cable and 5G, with automatic failover so one outage doesn't stop everything.
Upgrades and cleanup
Bring an existing network up to date, replace aging gear and get everything onto one console.
How it works
Talk to us
Tell us about your site, your internet and what keeps going wrong.
Pick a plan
We'll recommend the right tier for the size of your network. Month to month, or prepay a year and get 2 months free.
Baseline check
We take inventory, bring firmware current and send you a starting health report.
We keep watch
Monitoring runs 24/7, and you get a monthly report showing what happened and what we fixed.
Let's keep you connected
Questions, quotes, or a network that keeps dropping? Send us an email and we'll get back to you.
[email protected]Serving Shippensburg and south-central Pennsylvania.